Report An Unsafe Product

Trust and Safety

Report An Unsafe Product

Report products that appear mislabeled, tampered with, counterfeit, recalled, contaminated, or unsafe for their stated use.

01

Include in the report

  • Product and seller link.
  • Order number when purchased through Henna1st.
  • Photos of the product, packaging, ingredients, batch, and expiry details.
  • A factual description of what happened and when.
  • Any medical or authority report you choose and are permitted to share.
02

Urgent reactions

  • Stop using the product.
  • For severe or rapidly worsening symptoms, contact local emergency or poison-control services.
  • A marketplace report is not a substitute for medical care.

Next step

Report an unsafe product

Report an unsafe product

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