Marketplace Policy
Legal
Marketplace Policy
The marketplace policy sets expectations for buyers, sellers, artists, listings, orders, reviews, communications, and enforcement.
01
Marketplace integrity
- Listings and profiles must be accurate, lawful, and not misleading.
- Reviews and messages must reflect genuine interactions and must not be manipulated.
- Transactions must use approved marketplace processes when required.
- Counterfeit, prohibited, unsafe, or materially misrepresented products are not allowed.
02
Enforcement
- Henna1st may request information, correct content, hold publication, restrict features, cancel transactions, issue refunds, or suspend accounts.
- The action taken depends on seriousness, evidence, history, risk, and applicable obligations.
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